Program Management (EMS)

Leading the charge in our commitment to serve you is the Program Manager assigned to your project. It’s your PM’s responsibility to provide seamless transitions, on-time delivery, exceptional quality and competitive prices.

Our Program Managers have varying backgrounds and experiences that offer a broad range of perspectives to the organization; this allows us to match you to the Program Manager best suited to your industry and needs.

Your entire customer experience is directed by our Program Managers. We are your voice at Winland and take pride in our ability to communicate efficiently and effectively between you and our coworkers. This is the cornerstone to effective program management.

Our Program Managers will:

• Manage costing for new and existing programs.
• Manage program launch, including transitioning from an existing EMS provider as well as new product introduction.
• Set and manage customer needs and expectations.
• Manage program risk and effective risk avoidance.
• Develop customer relationship and account plans as well as goals
• Measure customer satisfaction.
• Lead continuous improvement activities for improved quality, value-added services and delivery.
• Lead Project Teams.
• Direct internal operations regarding customer replenishment and supply chain management.
• Manage programs to contract, including leading the Contract Review Team.
• Ensure both the program and project remain on schedule and in budget.